Data Operation & Support Specialist/ Analyst/ Senior Analyst

Role Description

Provides on time technical data application support, Problem solving & monitoring during all operational hours to insure healthy environment of supported systems and Provide smooth business operations & business continuity.

Core Responsibilities

• Implement end to end to apply the data strategy scope for operation and support the enterprise data management functions
• Effectively use supporting tools, data accessibility, logs and narrative to identify and present / data issues root cause for different data functions
• Implement and manage the process of production data operation , deployments , documentation and population to ensure adherence to corporate data operation management.
• Work closely with all data functions manage and apply all support processes undertaken in compliance with bank policy, internal controls, data protection legislation and relevant national / industry standards.
• Identify opportunities through which to deliver process efficiency / improvement and develop data automation proposals through which to communicate and deliver the change.
• Apply the process of data backup / restore and data archiving solutions
• Ensure the availability of data throughout the data lifecycle
• Monitor the performance of data solutions , layers and transactions
• Connect database standards from DBA to data support Requirements across data management Layers.
• Provide technical support to new data product and participate in new projects.

Core Competencies

• Performance Excellence
• Collab. & Creating Synergy
• Agility & Resilience
• People Centricity

Technical Competencies

• Sourcing, accessing and supporting data and engineering data processes
• Excellent technical and support skills, including the use of both administration tools and technology for troubleshooting
• Data operation model expert.
• Experience in DWH
• Very good knowledge in Unix & Linux operating systems.
• Very good knowledge in oracle SQL & PL-SQL

Domain Expertise

• Bachelor's degree in computer science/engineering is preferred.
• Master/ Certificate preferred
• Banking experience preferred.