Market Support Center Manager

Required Knowledge and Experience Bachelor degree in Business or engineering Minimum 5 years of manufacturing experience in leading position Intimate knowledge of manufacturing processes, business acumen and cost control Experience from driving improvements based on the Lean concept Excellent communication and language skills, fluent in Swedish and English

Who are you? You are respectful, passionate and interested in people and cultures You inspire, motivate and empower employees around you to perform with engagement and passion You are a team player with excellent communication and cooperation skills You have the ability to transform business objectives and visions to daily work and actions Personal drive Used to leading change

What can we offer? You will be member of a team that is passionate about delivering world class products to our customers. Are you a flexible, positive person, who sees challenges as an opportunity and is ready to take action? Market Support Center Manager, Borås Plant, Volvo Buses

Introduction Do you love operations and continuous improvement? Are you passionate about team work? Are you ready for the next step in your career? Is your driving force to achieve something extraordinary together with others? We can offer you a highly challenging and fun position with a great purpose in Volvo Buses.

The position of Manager for Market Support Center gives the challenge to work in an End to End mind-set from early tenders all the way to supply of buses to customers. Via customer adaptations, production program, order validation, product & delivery planning. You will have two direct reporting managers with in total ~15 employees. You interact in many networks within chassis operation. In this role you need to be very skilled in both customer-care, understanding of End to End process and the product in itself. Your primary focus will be to take the next step to be a true End to End integrator in the bus chassis business. The Market Support Center Manager reports to the Plant Manager and is a part of the plant management team.

Challenges Create understanding for our strategies and a clear sense of direction and focus. Always with, putting our customers and markets needs in center Build relationships with customers and key stakeholders and develop understanding of customer practices/issues Lead and support the organization so as to, always consider problem solving of the “Root Cause” Lead and develop a culture of continuous improvement within the organization through team development Tasks within Your area Customer adaptation preparation and procurement.Order support and validation Ownership of the production program, planning and supply chain planning

Sounds interesting? Then we are hoping to hear from you!

Diversity is important for us at Volvo Buses; we therefore strongly encourage women to apply.

For further information, please contact: Joakim Wretman, Vice President Operations Borås, +46 765 535634 Ulf Hedberg, HR Manager, +46 31 3237333

Ida Stray, representing Akademikerna +46 31 3223784 Kjell Hipsi, Representing Unionen, +46 31 3226591 Jan Gulich , Representing Ledarna, +46 31 3224019 The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta. Volvo Buses, is driven by a purpose to ensure that millions of people reach their travel destination every day. Reliably, safely and with respect for the environment. We want to make a difference, being pioneers of sustainable transport solutions of the future. We want to be there for our customers providing uptime and reliability, all over the world every day. Volvo Buses is leading the biggest technology shift in public transport in decades with our electromobility offer. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.