Customer Service Specialist

Introductie Join Arvato in Echt as a Customer Service Specialist and support global clients in a fast-paced logistics environment. This full-time role starts with a 3-month contract, with opportunities to extend based on performance.

Wie zoeken we? We are seeking a hands-on and communicative professional who thrives in an international logistics environment and enjoys working collaboratively with different stakeholders. Your profile:

• Experience working with SAP ERP and SAP EWM systems
• Solid skills in Microsoft Excel
• Background in supply chain, logistics, or a warehouse setting
• Strong command of English (as the main working language); knowledge of Dutch is considered an advantage

Wat bieden wij je?

• Gross hourly wage of 15.30
• 0.21 per kilometer travel allowance
• 25 vacation days
• 8% holiday allowance
• A full-time position (40 hours per week)
• Contract for at least 3 months, with the possibility of extension

Functieomschrijving Your key responsibilities include

• Handling administrative processes for inbound and outbound shipments
• Managing the driver desk and coordinating arrivals and departures
• Maintaining and digitizing logistics documentation
• Communicating with customers, carriers, and colleagues via phone, email, and in person
• Supporting day-to-day warehouse administration activities
• Working with systems such as SAP ERP and SAP EWM
• Monitoring logistics processes and ensuring accurate data handling