Business Analyst

Business Analyst

Our Business

At TasWater, you’re not just taking on a job, you’re helping deliver long lasting‑ social, environmental, and economic benefits for Tasmania. With a workforce of around 920, we support the everyday life of over 460,000 customers by providing reliable water and sewerage services across the state. We’re looking ahead with ambition. Guided by our vision to unlock water’s full potential, we’re focused on serving our customers and communities, supporting our people, strengthening partnerships, caring for the environment, and building a sustainable water future for Tasmania. Across the next four years, we will propose an investment of $1.2 billion to ensure safe and secure water for a growing population, while progressing towards net zero carbon emissions and reducing waste.

Learn more on our website or through our YouTube channel.

The Role

We're seeking an analytical and collaborative Business Analyst to join our Operational Systems and Performance team on a 12-month maximum term contract , helping to drive business improvement, enhance reporting capabilities and support key operational initiatives.

You will support the delivery of TasWater's Operations reporting and Operations Essentials program of work, helping improve business processes, reporting visibility and operational performance across the organisation. Working closely with stakeholders from across Operations, you'll play an important role in identifying opportunities for improvement, gathering and analysing data, documenting business processes, and supporting key project outcomes.

In this role, you will

• Partner with stakeholders to understand business needs and translate them into practical solutions.
• Conduct business analysis, process mapping and requirements gathering activities.
• Identify and document current and future-state business processes.
• Support the delivery of Operations reporting and KPI initiatives.
• Analyse data from multiple sources to improve visibility and decision-making.
• Assist with workshops, stakeholder consultation and engagement activities.
• Prepare reports, presentations and documentation for a variety of audiences.
• Contribute to project coordination, implementation activities and quality assurance processes.
• Work collaboratively across Operations and with external delivery partners to achieve program outcomes.

For a full copy of the position description, please click HERE

What we're looking for

We're seeking someone who enjoys solving problems, working with data and building strong relationships across a diverse stakeholder group.

To thrive in this role, you’ll bring

• Demonstrated experience in business analysis, process improvement or project support environments.
• Strong analytical skills, with the ability to gather, interpret and present information clearly.
• Experience documenting business requirements, workflows and process maps.
• The ability to manage competing priorities and deliver outcomes within tight timeframes.
• Excellent written, verbal and interpersonal communication skills.
• A collaborative mindset and proven ability to work effectively with a broad range of stakeholders.
• Experience working with reporting and analytics tools such as Power BI, data warehouses and SQL queries.
• A proactive approach, with the ability to identify opportunities for continuous improvement.
• A current Class C Driver's Licence.

Highly regarded

• Experience supporting programs or projects within utilities, infrastructure or similar operational environments.
• Knowledge of project management methodologies and frameworks.
• An interest in digital transformation, emerging technologies and data-driven decision making.

Why TasWater

At TasWater, we take professional growth seriously. Our multi‑disciplinary environment offers employees a wide range of development opportunities, including structured career pathways, targeted training programs, and guidance from subject matter experts across the business.

We are committed to fostering an inclusive workplace that truly reflects Tasmania’s diverse communities. We welcome and value different experiences, identities, and viewpoints, recognising the strength they bring to our organisation. TasWater is proudly endorsed by WORK180 as an employer of choice for women. On their website, you can explore the benefits we offer—such as 18 weeks paid parental leave for all parents with continued superannuation contributions. We’re also continuously developing new initiatives through our Employee Experience team to further enhance the way we support our people.

The Details

This role can be based in either Hobart, Launceston, or Devonport and attracts a salary range of $106,708.64- $112,636.89 per annum (inclusive of superannuation), negotiable dependent on experience.

Please note this role is a 12-month maximum term contract.

Ready to apply? Simply click on the Apply now button and include a CV/resume and a 1-2 page cover letter telling us how your experience matches "What we are looking for" and how you connect to our TasWater values and vision.

If you want to learn more about this role, please contact Paul Ronan – Operations Systems and Performance Manager at Paul.Ronan@taswater.com.au or call 0418 683 247 .

If you need assistance in applying, please contact Roly Srivastava – Talent Acquisition Officer at roly.srivastava@taswater.com.au or call 0498 608 719 .

Our applications will be closing on Thursday, 16th July, 2026 at 10:00AM

Please note: To be considered for this opportunity, applicants must have the right to work in Australia. As part of our recruitment process, you may be asked to participate in pre-employment checks relevant to the role. These may include a National Police Check or AusCheck, with any offer of employment subject to satisfactory outcomes.