Senior Transition Manager - Pasay

TASQ is urgently seeking an on-site senior transition manager. The pre-screening interview will take place over the phone.

• *Position Overview: Senior Transition Manager (Pasay)**
• *Work Setup:** Onsite (Pasay)
• *Shift:** Mid Shift
• *Responsibilities:**
• Oversee the transition of processes with full accountability.
• Collaborate closely with clients on onsite projects.
• Provide on-the-ground assessments and recommendations regarding process re-engineering and the feasibility of offshoring.
• Engage extensively with business users, senior management, and IT personnel within the company.
• Lead client engagements to ensure consistent service delivery.
• Support business development in select accounts.
• *Education Requirements:**
• Graduate or Postgraduate degree in any field.
• PMP or PgMP certification is preferred.
• *Work Experience Requirements:**
• Over 10 years of experience, primarily in a BPO environment.
• At least 3 years of experience in transition processes within the BPO sector.
• Must have practical experience in migrating processes.
• Experience in program management for small to medium-sized projects is required.