Talent Acquisition Manager - Nightshift

About the Sr. Talent Acquisition Manager Position

The Senior Talent Acquisition Manager is responsible for leading end-to-end recruitment operations for high-volume international accounts within a fast-paced BPO environment. The role oversees recruitment strategy, stakeholder management, talent pipeline development, and team leadership to ensure hiring targets and operational demands are consistently met. This position also drives process improvements, recruitment analytics, and compliance with Philippine labor regulations while managing recruiters and recruitment leaders. The role requires strong experience in volume hiring, workforce planning, and people management, with the ability to work in a full onsite setup and support night shift schedules aligned with business and client requirements.

Sr. Talent Acquisition Manager Responsibilities

• Develop and implement end-to-end recruitment strategies for volume hiring (international accounts).
• Lead and manage the Talent Acquisition team including recruiters, sourcing specialists, coordinators, and recruitment supervisors.
• Monitor daily, weekly, and monthly hiring targets and recruitment performance metrics.
• Build strong talent pipelines for both active and passive candidates.
• Partner with Operations and stakeholders to forecast hiring needs and workforce requirements.
• Ensure positive candidate experience throughout the recruitment process.
• Drive process improvements to reduce time-to-fill and improve quality of hire.
• Manage recruitment budgets, vendor relationships, and recruitment tools/platforms.
• Conduct calibration sessions with hiring managers to align recruitment standards and expectations.
• Analyze recruitment data and generate reports on hiring trends, attrition, sourcing effectiveness, and recruiter productivity.
• Ensure compliance with Philippine labor laws, company policies, and data privacy regulations.
• Lead recruitment projects related to expansion, seasonal ramping, and new account launches.
• Coach and develop recruitment leaders and team members through regular performance management and mentoring.

Sr. Talent Acquisition Manager Requirements

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field.
• At least 10 years of Talent Acquisition experience in a BPO or shared services environment.
• Minimum 5 years in a leadership or managerial role handling recruitment teams.
• Strong experience in high-volume hiring and volume ramp management.
• Knowledgeable in Philippine labor practices and recruitment compliance.
• Proven experience handling stakeholder management and client-facing recruitment support.
• Strong leadership, communication, and decision-making skills.
• Experience using ATS (Applicant Tracking Systems), recruitment analytics, and sourcing platforms.
• Ability to work in a fast-paced and target-driven environment.