Assistant Recreation Manager

Responsibilities and essential job functions include but are not limited to the following: 

• Assist supervisors with management issues and Heartist development
• Attend professional conferences and professional development seminars
• Accommodate VIP guest preferences and special requests
• Maintain warrantees and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair.
• Review hotel occupancy forecasts and recreation schedules
• Assist with guest relations and scheduling when necessary
• Handle emergency situations with urgency and discretion
• Assign job tasks to recreation personnel as suited to their position and ability
• Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy
• Check that all areas of the recreation are set as per the standard operating manual
• Evaluate operations and procedures and implement improvements
• Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items. Efficiently manage retail inventories and stock keeping units’ movement
• Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities
• Address all damages and repairs
• Maintain a clean and well organized back stock area
• Maximize inventory turns on all stock keeping units
• Previous 2-3 years of experience in a 5-star hotel
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Why work for Accor?

When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity
to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).