Field Service Specialist III

Driving Infinite Possibilities Within A Diversified, Global Organization

Achieves successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions to complete assigned job tasks. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. Additionally, you will project a positive and confident attitude focused on meeting and exceeding customer expectations.

We are seeking candidates in the following locations: Muskogee and West Monroe, OK. Charleston, SC. Fayetteville, NC. Richmond, VA. Jacksonville, FL. Paris, TX.

Be the face of Honeywell to the customer and interact directly with end-users Use knowledge of end-to-end delivery of Honeywell solutions to enhance efficiencies Become a technical expert for complex Honeywell solutions/product offerings

Key Responsibilities

• Provide Customer Support
• Install or Repair per Work Orders
• Comply with all safety rules
• Communicate Effectively

YOU MUST HAVE

• 5 years of experience in electronics, instrumentation or military background

WE VALUE

• Previous Industry Experience
• AS Degree in Computer Science or Electronics Engineer
• Capable of learning available analysis tools to solve complex system or process problems
• Capable of developing new PMS for existing and new products as knowledge is acquired
• Design/Engineer solutions to prevent reoccurring problems as knowledge is acquired
• Capable of writing, reviewing, and / or editing various types of technical reports
• Able to conduct formal meetings with customer management personal
• Capable of evaluating control effectiveness as knowledge is acquired
• Capable of verifying and calibrating sensors as well as possessing a working knowledge of sensor operations and correctors
• Knowledgeable of system architecture and operations as well as applicable database items needed for basic maintenance and calibration
• Scanning platform experience a plus
• Project a positive and confident attitude focused on meeting and exceeding customer expectations
• 2 years of experience on one of the following platforms: MxProline or ExperionMx
• 2 years of experience on one of the following platforms: DaVinci or MxOpen
• Knowledgeable in Honeywell QCS equipment, controls and systems
• Knowledgeable in ABB QCS equipment, controls and systems
• Highly proficient in developing and implementing rigorous preventative and corrective maintenance programs for system equipment
• Highly skilled in the maintenance and troubleshooting of mechanical and electronics equipment in a facility
• Trained in the use of Test Equipment such as multimeter and oscilloscope
• Knowledge of computer programs that include Microsoft Word and Excel. Experienced with Windows OS and networks
• High desire for growth. Eager to learn new disciplines. Desire to lead.
• Willing to travel

Includes

• Continued Professional Development
• 1st Shift

Additional Information

• JOB ID: req171051
• Category: Customer Experience
• Location:
• Nonexempt •