Trainer Operational Staff - Lifestyle

Our Company

Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.

We are on a mission to make increasingly higher quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.

Ready to take the next step in your career? Join us as a Trainer Operational Staff and discover what you can achieve at Seven Retail. Read on to learn more!

Your Day-to-Day

• Design and develop engaging training materials, modules, and assessments for operational staff.
• Deliver onboarding, refresher, and new product or service training programs.
• Conduct training needs assessments to identify skill gaps and development opportunities.
• Evaluate training effectiveness through feedback, observations, and performance metrics.
• Collaborate with operational managers to align training initiatives with business goals and operational standards.
• Maintain training records and provide coaching and feedback to support employee performance improvement.

Who We’re Looking For

• 2 years+ of experience in a training or learning and development role , preferably in a retail or service-oriented environment.
• Demonstrated ability to design, develop, and deliver effective training programs.
• Strong presentation, communication, and interpersonal skills.
• Proficient in creating engaging training content using tools like Google Slides/PowerPoint.
• Ability to assess training needs and evaluate program effectiveness.
• Detail-oriented with strong organizational and record-keeping abilities.