Hotel Assistant General Manager

Hotel Assistant General Manager AC Hotel by Marriott | McKinney, TX

About Us

Peachtree Group, the firm's hospitality operating platform, oversees a diverse portfolio of more than 100 hotels representing 27 leading brands and over 14,000 guestrooms nationwide. Backed by a culture of performance, innovation, and service excellence, Peachtree empowers associates to make an impact while delivering exceptional experiences for guests, owners, and team members alike.

Join Peachtree Group at the ground level as we bring the brand-new AC Hotel in McKinney, Texas to life! Opening Fall 2026, this is your chance to be part of something exciting from day one by helping build the team, shape the culture, and create the guest experience that will define this property for years to come.

Hotel Assistant General Manager

The Assistant General Manager serves as the hotel's operational leader and strategic partner to the General Manager. Responsible for the day-to-day management of hotel operations, the Assistant General Manager ensures exceptional guest experiences, develops high-performing teams, drives financial performance, and maintains compliance with Marriott brand standards and Peachtree Group's expectations.

As a key member of the leadership team, the Assistant General Manager plays a critical role in recruiting, onboarding, training, operational setup, and launching the AC Hotel McKinney. This position serves as the General Manager's primary operational partner and assumes leadership responsibility in the General Manager's absence.

Key Responsibilities

Operational Leadership

• Direct and oversee daily hotel operations, ensuring efficient execution across all departments.
• Lead Front Office, Housekeeping, Food & Beverage, and other operational areas as assigned.
• Ensure compliance with Marriott brand standards, Peachtree operating procedures, and safety requirements.
• Conduct regular property inspections and implement corrective action plans.
• Serve as Manager on Duty and provide leadership coverage as needed.
• Act on behalf of the General Manager during absences.

Opening Leadership

• Assist in all pre-opening activities including recruiting, hiring, onboarding, training, and operational readiness.
• Partner with the General Manager to establish departmental standards and service culture.
• Coordinate opening preparations, brand requirements, and operational processes.

Team Development

• Recruit, train, coach, and develop associates and department leaders.
• Conduct performance evaluations and support career development initiatives.
• Foster a culture of accountability, teamwork, and engagement.
• Assist with succession planning and leadership development.

Guest Experience

• Champion service excellence throughout the hotel.
• Monitor guest satisfaction metrics and online reputation scores.
• Resolve escalated guest concerns and implement service recovery strategies.
• Ensure all guest-facing areas meet AC Hotel brand standards.

Financial Performance

• Assist the General Manager in achieving revenue, profitability, and expense management goals.
• Monitor labor productivity and departmental expenses.
• Participate in budgeting, forecasting, and financial reviews.
• Analyze operational reports and recommend performance improvements.
• Support inventory management and purchasing controls.

Sales & Community Engagement

• Support hotel sales initiatives and local business development efforts.
• Represent the hotel within the local community and hospitality industry.
• Assist in developing relationships that drive hotel awareness and increase revenue opportunities.

Preferred Qualifications

• Bachelor's degree in hospitality management, Business, or related field preferred.
• 3-5 years of progressive hotel leadership and Food & Beverage experience.
• Previous experience as a Director of Operations, Assistant General Manager, Operations Manager, or comparable leadership role.
• Marriott experience strongly preferred.
• Hotel opening experience preferred.
• Demonstrated success leading multiple operational departments.
• Strong financial acumen including labor management, budgeting, forecasting, and P&L analysis.
• Hospitality certifications (CHA, CHRM, CHSP) preferred.

Benefits

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.