ABOUT PER SCHOLAS:

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

Per Scholas preferred hires reside within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA

DEPARTMENT: National Training Team
POSITION TITLE: Instructional Assistant, Data Center
REPORTS TO: Director, Tech Instruction, ITS/EUDS
DURATION: Contract (up to 3 months)
COMPENSATION: $21/hour

#LI-Remote

Who We Are

Per Scholas Inc. is a national nonprofit advancing economic mobility for 30 years. Through rigorous technical training, professional development, and strong employer partnerships, we prepare individuals traditionally underrepresented in tech for high-growth careers. With campuses in 25 cities and over 30,000 graduates, we’re building a more diverse and inclusive tech workforce by connecting talent to opportunity — from Fortune 500 companies to innovative startups.

What You Will Do

As an Instructional Assistant for the Data Center program, you will play a key role in supporting learners as they prepare for careers in IT infrastructure and data center operations. Your responsibilities will include:

Assist the Technical Instructor with delivering a structured, approved curriculum focused on data center skills.
Support remote classroom facilitation in an interactive, hands-on style.
Enforce and model appropriate remote classroom decorum and professionalism.
Take and track daily learner attendance in Salesforce and/or LMS.
Coordinate with the Instructor to prepare lab tools and resources in advance of sessions.
Lead instructor-approved study groups based on learner performance and needs.
Provide one-on-one tutoring and support for learners who are struggling.
Be prepared to step in and lead a lesson in the event of instructor absence (short-term only).
Ensure all classroom or borrowed equipment is returned and properly stored.
Monitor learner engagement, flag challenges early, and collaborate with instructors and coaches to provide support.
Implement individualized study plans for learners when necessary.
Assist with learner progress tracking, grading, and real-time data entry in Salesforce or Canvas.
Participate in instructional staff meetings and regular learner progress reviews.
Reinforce class policies including dress code, attendance, and participation.

What You’ll Bring to Us

Professional Qualifications:

Graduate of a Per Scholas training program (preferred), ideally in IT Support, Infrastructure, or Datacenter tracks.
Successfully obtained all certifications offered in the program (e.g., CompTIA A+, CompTIA Network+, or equivalent).
Strong foundational understanding of:

Networking fundamentals: OSI model, IP addressing, routing/switching basics.
PC hardware architecture: BIOS/UEFI, RAM, CPU, storage, peripherals.
Operating Systems: Hands-on experience with both Windows and Linux environments.
Linux CLI proficiency: Navigation, file management, basic commands.
Windows troubleshooting: Task Manager, Process Monitor, CPU/memory analysis.

Familiarity with:

Active Directory and related services (DNS, DHCP, GPOs).
Virtualization platforms: VMware or VirtualBox.
Cat5/5e/6 cable handling including termination and patch panel work.
Classroom equipment setup, hardware configuration, and basic IT lab support.

Experience using or supporting Learning Management Systems (LMS) and digital tools (e.g., Canvas, Salesforce, Zoom).
Ability to teach and support in a highly interactive, hands-on training environment.
Strong attention to detail, organizational skills, and ability to multitask.
Responsive communicator; comfortable with live feedback and digital communication.

Personal Characteristics:

You thrive in a fast-paced, mission-driven environment.
You are highly collaborative and flexible in your approach.
You are tech-savvy, with strong organizational and time management skills.
You are a proactive problem-solver and effective communicator.
You support the mission of increasing access to well-paying tech careers for individuals from all backgrounds.

Benefits & Perks

Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!

Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year). Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements.

Comprehensive Medical Coverage: Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.

Dental and Vision Insurance: Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.

Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.

Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members

Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.

Additional Benefits & Perks: Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.

QUESTIONS?

If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

PII Policies

Non-Discrimination Policy