Clinical Sales Specialist

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

Career development with an international company where you can grow the career you dream of.

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Imazium Damansara location in the ElectroPhysiology (EP) division. In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

Job Summary

Responsible for the sales and marketing of EP Products by providing clinical consultation, teaching, and support on the use of the products and its appropriate application in the clinical setting.

Provide consultation to customers on the complete Atrial Fibrillation Division product line.

Provide accurate technical support and troubleshooting to develop business in the territory.

Responsibilities

Provides formal in-service / education to Electro-Physiologists

Demonstrates a thorough understanding of the product and technical knowledge; including cardiac mapping and ablation techniques.

Provide expert clinical consultation on the use of our system to the Electro-Physiologists and lab support staff.

Coordinate all necessary logistics related to hospital training for new accounts.

Initiate, develop, expand and maintain excellent customer rapport and relationship.

Exhibit sound business sense and logic when utilizing the assigned expense budget.

Participate in on-site procedure observation to ensure new product evaluation is successful, utilization is encouraged, customer and personal technical knowledge are enhanced, and customer rapport is developed.

Provide timely and comprehensive market information to management as requested.

OTHER FUNCTIONS AND RESPONSIBILITIES

Willing to travel and work overtime.

Handle and process customer complaints in a timely manner and according to Abbott Asia and Abbott Malaysia policy and requirement

Execute the job responsibilities according to applicable standard operating procedures of Abbott Asia and Abbott Malaysia

Ensure applicable standard operating procedures of Abbott Asia and Abbott Malaysia are executed.

Perform other related functions and responsibilities assigned by the supervisor

PREFORMANCE FACTORS

Focuses on the Customer: Is dedicated to meeting the needs of internal and external customers.

Delivers Results with Integrity: Meets commitments and produces the right results at the right time. Adheres to moral and ethical principles. Believable and trustworthy. Does what he/she says they are going to do?

Teamwork/Supporting our Colleagues: Collaborates with co-workers to achieve workgroup and company goals.

Initiative: Takes action without prompting or direction from others. Constantly strives to improve own and company performance.

Personal Involvement: Personally, engages his/her interests, emotions or commitments in their work.

Skill, Education, Experience

Bachelors Degree (± 16 years) Biomedical Engineering, Nursing or related health sciences.