Integration Platform Specialist (Workato)

Description

• We are looking for an Integration Platform Specialist to manage company-wide integrations using Workato. The role focuses on building reliable workflows, supporting API-based connections, and working with teams to automate business processes.
• The position requires strong knowledge of REST APIs, GraphQL, Postman, and the Workato platform. Experience with Workato MCP functionality and coding skills in Python, Ruby, or similar languages are preferred.

About You

• You enjoy solving complex system and process problems with practical, scalable solutions.
• You can work independently and take ownership of integrations from discovery through deployment and support.
• You communicate clearly with both technical and non-technical stakeholders.
• You document your work well and create clear support material for future maintenance.
• You are curious, hands-on, and willing to investigate issues until you find the root cause.
• You care about reliability, data quality, security, and a good internal user experience.
• You are comfortable working across teams and balancing business priorities with technical constraints.

Key Responsibilities

• Own the integration platform roadmap and day-to-day operation, ensuring business-critical automations are reliable, observable, and maintainable.
• Partner with business and application owners to turn process gaps into pragmatic integration designs and delivery plans.
• Build Workato recipes, custom connectors, and reusable patterns that reduce manual work and improve data flow between systems.
• Maintain and modernize existing integrations, including legacy AWS Lambda based services where appropriate.
• Define standards for authentication, error handling, logging, versioning, and change management across integrations.
• Investigate incidents across Workato, APIs, cloud services, and source systems, coordinating fixes with vendors and internal teams.
• Support API lifecycle activities such as testing, schema validation, payload mapping, and contract changes.
• Identify opportunities to consolidate, simplify, or retire integrations as the business systems landscape evolves.
• Document architecture, data flows, dependencies, runbooks, and ownership so integrations can be supported sustainably.
• Evaluate advanced Workato capabilities, including MCP functionality, where they can improve automation or internal platform use.

Skills

• Strong hands-on experience with Workato, including recipe design, connectors, environments, deployment practices, and platform governance.
• Solid understanding of integration architecture patterns, such as event-driven flows, batch synchronization, orchestration, middleware, and exception handling.
• Practical API skills covering REST, GraphQL, webhooks, JSON, pagination, rate limits, schema changes, and common authentication methods.
• Confident use of Postman or similar tools for API exploration, test collections, troubleshooting, and documentation.
• Working knowledge of AWS services, especially AWS Lambda, plus related concepts such as IAM, CloudWatch, API Gateway, and serverless operations.
• Ability to read, adapt, or write scripts in Python, Ruby, JavaScript, or a similar language when Workato recipes require custom logic.
• Good understanding of data quality, transformation, mapping, validation, and reconciliation between business systems.
• Security-minded approach to credentials, secrets, access control, auditability, and sensitive business data.
• Experience with monitoring, alerting, incident response, and root-cause analysis for production integrations.
• Familiarity with Workato MCP functionality is highly desirable.
• Clear communication skills, with the ability to explain technical trade-offs and document decisions for future support.
• Fluency in English, written and spoken, is required.

What we offer

• An agile and international work environment with close collaboration across functions.
• The opportunity to shape and improve company-wide integrations and automation.
• Exposure to a broad business systems landscape and meaningful cross-functional projects.
• A modern office environment in Bangalore.
• Opportunities for personal and professional development.