Senior Account Manager, Financial Services

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely.

The Senior Account Manager serves as the primary point of contact for a portfolio of Vena customers, focused on delivering an outstanding customer experience while driving net revenue growth through renewals, cross-sell, and upsell opportunities. In this strategic role, the Senior Account Manager builds trusted, multi-threaded relationships at all levels within customer organizations and acts as a key link between customers and Vena’s internal teams, ensuring satisfaction, value realization, and long-term success.