Payment Operations Specialist – Middle

Overview

SOFTSWISS is hiring a Payment Operations Specialist to join our Finance Team. We are looking for a detail-oriented professional to oversee day-to-day payment operations, ensure transaction accuracy and security, drive process automation, and help maintain a resilient and efficient payment infrastructure.

Purpose of the role

You will manage day-to-day payment operations, ensuring secure, accurate, and efficient transaction processing across our financial infrastructure. Your work will support operational resilience, strengthen payment security, improve process automation, and help maintain reliable payment services across the business.

Key responsibilities

Execute financial transactions across multiple payment channels in accordance with internal security protocols and operational procedures

Perform daily reconciliation of payment accounts, financial platforms, and ERP records, including transaction history and balance verification

Monitor liquidity across payment accounts and financial platforms, initiate internal transfers, conversions, and funding requests when required

Configure, test, and maintain payment accounts, financial platforms, and payment providers

Collaborate with financial partners and payment service providers to resolve operational issues and manage account limits

Support automation initiatives for payment processes and integrations between financial platforms and ERP/accounting systems

Conduct initial compliance checks in accordance with internal risk management procedures

Maintain internal documentation and operational procedures (Confluence)

Respond promptly to operational incidents and ensure strict adherence to internal security standards

Required Experience

Bachelor’s degree in Finance, Economics, Accounting, or a related field

At least 2 years of experience in finance, treasury, payment operations, or financial control

Experience working with payment platforms, financial service providers, or treasury operations is a strong advantage

Understanding of payment processing workflows and financial operations

Experience working with 1C or similar ERP/accounting systems

Knowledge of AML/KYC principles and financial compliance processes

Strong analytical skills, attention to detail, and ability to work with operational procedures

English proficiency at B1 level or higher

Fluency in Russian (spoken and written)

Our Benefits

Private health insurance

Sports benefits

Comprehensive Mental Health Program

Free English lessons (online)

Local language courses

Paid time off

Maternity leave support

Referral program rewards

Upskilling, internal workshops, and participation in professional conferences and corporate events