Malaysia - Operations Executive

Who are Inchcape?

At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices across 70 countries and a team of more than 3,000 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organizations. We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Contract type: Permanent

Location: Malaysia - Port Klang

Main Purpose of Job

The main purpose of the role is to act as the key on-site representative responsible for managing and facilitating the safe and efficient boarding and disembarkation of vessel crew and personnel. This role serves as the single point of contact for all matters related to crew access, compliance with security protocols, and coordination with port and vessel authorities.

Key Responsibilties

• Business partnering with port operations, vessel agents, and security teams to ensure smooth and timely boarding processes.
• Handling crew documentation verification, access control, and compliance with immigration and safety regulations.
• Acting promptly on any issues or disputes related to crew boarding and escalating to relevant operational or management teams as needed.
• Coordinating with port authorities, vessel operators, and internal departments to maintain effective communication and process flow.
• Ensuring adherence to safety, security, and company policies during all boarding operations.
• Managing records of crew movements and reporting any discrepancies or incidents to management.

Key Accountabilities

• To be 24/7 available to all operational needs and concerns.
• Doing Vessel clearance inward and outward
• Update MMSW and SCS System
• Liaise with related government authorities, eg, Custom, Immigration, Marine Department
• Doing paperwork, customs, quarantine, immigration requirements and approvals on the arrival and departure of the vessel in port.
• Deliver Parcel onboard
• Collect Water and Fuel sample from vessel for analysis
• Open DHL appointment for collection of Parcel / Fresh Water / Fuel Sample Etc.
• Apply temporary Port Pass
• Arrange crew to Medical / Book transport
• Update K4 manifest in Dagang Net system
• Open Optic appointment for vessel operations (Liner / Tanker).
• Adhere to additional task requested by superior.

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards, we depend on our people, their welfare, training and expertise. We realize the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these: Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.

In return, we will offer you

A diverse range of benefits, depending on your geographical location. Globally, as a minimum, you will receive:

• A retirement savings plan
• Life assurance
• Holiday
• Competitive salary
• Employee Assistance Programme
• Career development and progression opportunities
• Values Award celebration events

Plus, much more!

If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!

#ISSthebiggerpicture

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.

#LI-MB1