Senior Software Engineer of Data Platform and Services

Location: Berlin, Germany Remote Status: Fully Remote (#LI-Remote)

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.

Position Overview

We are looking for a Senior Software Engineer to join our globally distributed Data Platform team in Europe. This is a high-impact individual contributor role focused on driving the migration of our core data pipelines to modern, scalable platforms. You will take technical ownership of migrating legacy Hadoop/Spark/Impala systems to a modern Databricks-centric stack. This role is ideal for a hands-on engineer who is passionate about modernizing data stacks and influencing platform architecture in a large-scale, global environment.

You Will: Key Responsibilities & Impact

• Data Pipeline Migration: Own and drive the migration of legacy data pipelines (Hadoop, Spark, Impala) to modern platforms, with a primary focus on Databricks. This includes porting complex SQL, re-architecting ETL scripts, and migrating connections and secrets.
• Accelerated Migration through "Vibe Coding": A significant portion of the migration will be executed through "vibe coding"—leveraging state-of-the-art AI coding assistants (such as Claude and Codex) to automate and accelerate the conversion process. Rather than writing everything from scratch, you will orchestrate and guide AI models to port complex SQL queries, translate legacy scripts, untangle dependencies, and quickly generate clean, modern code while maintaining rigorous oversight on system architecture and logic verification.
• Develop and Modernize: Design, build, and maintain scalable Airflow DAGs and Databricks Jobs for large-scale data pipelines. Ensure all migrated and new systems are resilient, performant, and cost-efficient.
• Ensure Data Integrity: Implement and execute robust validation strategies to ensure data parity and quality between legacy and modern systems throughout the migration process.
• Drive Operational Excellence: Enhance our data platform's reliability by contributing to SLOs/SLAs, observability, and incident response practices. Participate in a scalable on-call rotation for production support.
• Data Experience: Possess a strong understanding of contact center analytics and the data used to measure and improve customer interactions, including data aggregation, conversation analytics, and business reporting. They should embrace data-driven design and build systems with observability, measurement, and continuous improvement.

You Have: Required Skills & Qualifications

• 6–8 years of software engineering experience with a strong background in distributed systems and large-scale data platforms, and a track record of owning complex systems end-to-end.
• Platform Migrations: Driving or heavily contributing to legacy-to-modern platform migrations (e.g., Hadoop/Impala to Databricks) in production environments.
• Databricks Ecosystem: Jobs, Delta Lake, cluster configuration/optimization, and porting complex SQL from Impala/Hive to Spark SQL.
• Orchestration & Scripting: Python for ETL scripting and deep expertise with Databricks for designing, debugging, and rewriting production DAGs.
• Cloud Infrastructure: Cloud-native data storage (specifically Google Cloud Storage) and interfacing with Kubernetes (GKE) microservice architectures.

Modern Data Platforms:

• Deep understanding of distributed data processing and real-time vs. batch trade-offs.
• Strong grasp of legacy big data frameworks (Hadoop, MapReduce) to effectively untangle and migrate them.
• Familiarity with data integration patterns (connectors, webhooks, event-driven systems).

Cloud & Platform Engineering:

• Experience managing and integrating with cloud-native data infrastructure (GCP preferred).
• Experience operating data workloads in containerized environments.
• Strong focus on platform reliability, scalability, observability, and data parity validation.

Communication & AI Collaboration:

• Excellent "vibe coding" skills: comfortable guiding, prompt engineering, and utilizing AI-assisted development tools (Claude, Codex, etc.) to automate code translation and pipeline migration.
• Comfort working across multiple regions and collaborating with globally distributed teams (US, EU, Israel, India).

Nice to Have:

• Experience in conversational AI, contact center platforms, or customer engagement systems.
• Experience with Java or Scala, particularly for deciphering legacy codebases during migration.
• Experience with CI/CD pipelines.

Our Benefits & Perks

We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees.

💰 Financial Security & Growth

• Additional Pension scheme: deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements
• Equipment: Internet and Mobile reimbursement
• Development: Access to internal professional development resources.

👨👩👧👦 Time Away & Family Support

• Flexible Paid Time Off (PTO): Personal time off 33 days , vacation (28 days) and care days (5)
• Paid Public Holidays.

Volunteering Days: Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative or holding an “Ehrenamt”, just let us know! We're here to help you create a meaningful impact.

💻 Workplace Flexibility

• Remote-First Model: Be flexible, work flexibly and from anywhere - no defined working hours or boundaries with offices in Mannheim and Berlin
• Monthly Connection: Join our monthly connection pizza day in the office!

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space.

Belonging at LivePerson: Equal Opportunity Employer

We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law.

Accessibility Commitment

LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Important Candidate Notice

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.

Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com