Resource Specialist - Social Worker

Overview

Provides assistance to patient/families and health care providers to identify, provide information, and facilitate access to tangible and supportive services related to patient health care needs.

Responsibilities

• Acts as an advocate on behalf of patients/families in obtaining needed services and/or resources for which they are eligible.
• Updates information resource information directory and maintains related literature & applications for distribution to staff and families in specific area of concentration.
• Documents services provided in patient’s medical record and applicable databases.
• Negotiates and advocates access for patients to selected skilled, acute or long term care facilities. Identifies available transportation resources and negotiates with patient/family for cost effective, safe transportation.
• Works with patient/family to assess patient eligibility for medication, co-pay and additional resource assistance.
• Facilitates the patients/families application to public and private government and community agencies, primarily Medicaid.
• Provides information and assistance to patients/families to secure financial and health assistance, organization financial assistance, and other governmental programs.
• Performs other duties as required or assigned.

Qualifications

• Bachelor's degree in Social Work or Human Service field or the equivalent in education and experience required.
• Excellent interpersonal, communication, and organizational skills required.

Required Licensure/Certifications

• BLS within 30 days of hire date.