Collections and Reconciliation Analyst

About Scholtens Candy Inc.

Scholtens Candy Inc. is a well-established manufacturer known for producing high-quality confectionery products. We are looking for a detail-oriented and analytical Collections & Reconciliation Analyst to join our finance team. This role is ideal for someone who enjoys problem-solving, investigating payment discrepancies, and ensuring financial records are accurate.

If you have strong reconciliation experience, enjoy working with numbers, and take pride in identifying and resolving issues, we'd love to hear from you.

This posting reflects a current hiring need for our client. We use AI-assisted tools to help review resumes and identify potential candidate matches, however all hiring decisions are made by our team and the client directly.

Position Summary

The Collections and Reconciliation Analyst is responsible for reviewing, reconciling, and reporting on customer payments to ensure the accuracy and integrity of accounts receivable records. This role investigates payment discrepancies, identifies trends, prepares variance reports, and works collaboratively with internal departments and customers to resolve payment issues in a timely manner.

Key Responsibilities

• Review daily, weekly, and monthly customer payments and reconcile them against invoices and customer accounts.
• Identify payment discrepancies, including short payments, overpayments, duplicate payments, unapplied cash, missing remittances, and billing variances.
• Research and investigate payment differences by reviewing invoices, purchase orders, contracts, remittance information, and customer account history.
• Prepare accurate reports detailing payment variances, aging issues, and reconciliation status.
• Work closely with the Accounts Receivable, Billing, Sales, Customer Service, and Finance teams to resolve discrepancies.
• Communicate professionally with customers regarding payment inquiries and outstanding issues.
• Maintain accurate documentation of investigations, adjustments, and resolutions.
• Recommend process improvements to reduce recurring payment discrepancies and improve cash application efficiency.
• Ensure compliance with company policies, accounting standards, and internal controls.
• Assist with month-end and year-end reconciliation activities.
• Support audits by providing reconciliation documentation and supporting records.
• Perform additional financial analysis and reporting as assigned.

Qualifications

Education

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

Experience

• 2–5 years of experience in Accounts Receivable, Payment Reconciliation, Accounting, or Finance.
• Experience investigating payment discrepancies and customer account reconciliation.
• Experience working with Accounts Receivable, Billing, Sales, and Customer Service teams, and directly handling customer payment disputes.

Knowledge and Skills

• Strong analytical and problem-solving abilities.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Excel, including formulas, pivot tables, and data analysis.
• Experience with Microsoft Dynamics Business Central or similar ERP system.
• Ability to interpret contracts, invoices, and payment remittances.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Professional and customer-focused approach to resolving issues

24-30 hours per week

$24-$28/hour