Engineering Tech IV

Follow your calling, Find your career

Please apply by: 7/22/26

Salary Range: $33 - $41/hourly This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Working at Mecklenburg County for LUESA, (Land Use and Environmental Service Agency) you will help to provide key services that will contribute to an exceptional quality of life for Mecklenburg County residents. LUESA’s responsibilities range from enforcing building and zoning codes to managing water and air resources for future generations.

Working with LUESA provides an opportunity to partner with some of the most creative minds and inspiring leaders. If you are interested in working for a collaborative team that is driven by success and innovation you have found the right organization. We welcome talented, high-energy, fun team members to partner with our community to enhance our quality of life through environmental stewardship and economic vitality.

Position Summary This position acts in a daily lead role, providing front line support to the engineering technician positions. Perform complex paraprofessional work in support of engineering or project management activities. This position, under general supervision, is responsible for more routine projects requiring basic project management skills. Provides support to the Engineering Technician Manager.

Essential Functions Manage small professional service and/or construction contracts; track design and construction costs to be billed; reviews and approves invoices Apply local ordinances, design specifications, standards manual, etc. to private construction projects to ensure adequate infrastructure is constructed with minimal impact to the environment Conduct needs assessments Administer project related contracts Enforce local land use regulations Gather and compile information for contractors Interview customers to determine project requirements Write project specifications Analyze and resolve service requests Prepare cost estimates for project budgets Utilize a computer and specialized software applications and/or programs to generate reports, invoices, and/or maps

More About the Role: Training: Assist with development and implementation of Standard Operating Procedures and Guides Provide group/individual trainings Provide external customer training Provide City and County agency training

Customer Service: Next level issue resolution from front line staff Resolve software issues for the team, internal, and external customers Assist all Commercial Permit Techs with customer questions as needed Provide direct customer service via phone, email, or in-person

Leadership: Peer reviews for all Commercial Permitting Team employees ACD phone line monitoring QFlow monitoring Presentations provided to the team, internal, and external customers Assist in assessing strengths and areas of growth across all Commercial Permit Tech team members Develop training strategies for team, internal, and external customers Provide essential information to meet team, departmental, and organizational goals Maintain staff production reports

Minimum Qualifications Experience: Minimum of five years of progressively responsible experience in the area of assignment.

Education: Associate's degree in Engineering, Construction, Surveying, or Real Estate or related field Combination of relevant education and relevant experience accepted?: Yes

Preferred Qualifications ICC Permit Technician Certification or a NC Standard Trade Certification

Knowledge, Skills and Abilities Knowledge of Applicable principles, practices, methods, and techniques used in assigned area of responsibility Mathematical concepts Applicable Federal, State and local statutes, codes, and regulations Recordkeeping principles and practices Databases Filing systems Customer service principles Engineering plans, specifications, and surveying work Applicable equipment utilized in the construction trades

Skills Completing paperwork and documentation Reviewing plans and/or specifications Performing a variety of engineering-related calculations Providing customer service Maintaining records and filing systems Conducting site inspections Interpreting and enforcing regulations Reading and interpreting blueprints, sketches, and plans Performing mathematical calculations

Abilities Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ own organization’s needs Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships Leverage resources: Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently Planning and Organizing : Establishing courses of action for self and others to ensure that work is completed efficiently Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards

Computer Skills Intermediate skills in computer technology and Microsoft Office Suite

Work Environment Works in an office setting with moderate noise

Selection This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations. No

Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.