Office Support Specialist

Office Support Specialist

Hiring Department : Psychiatry & Behavioral Medicine

Location : Peoria, IL USA

Requisition ID : 1041993

FTE : 1

Work Schedule : M - F 8:30 a.m. - 5 p.m.

Shift : Days

# of Positions : 1

Workplace Type : On-Site

Posting Close Date : 7/24/2026

Salary Range (commensurate with experience): $21.67 - $23.00

Please note that this position is not remote and is onsite in Peoria, IL. About UICOMP The University of Illinois College of Medicine Peoria (UICOMP) educates 244 medical students and nearly 300 physician residents annually. It is one of four campuses that make up the nation’s largest public medical school. The Peoria campus is known among students for its small class sizes, rigorous curriculum and hands-on clerkships; to residents and fellows for the strong academic setting, large referral base and exceptional facilities; and by physicians seeking the ideal combination of teaching and practicing medicine in a research-based university setting.

This position is intended to be eligible for benefits . This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Position Summary

The Office Support Specialist works under the direction of the Department Chair and Business Administrative Associate and provides administrative support to faculty members of the Department of Psychiatry and Behavioral Medicine at the University of Illinois College of Medicine at Peoria. The person in this position will work with multiple computer systems and perform a wide variety of office support tasks.

Duties & Responsibilities

• Manage incoming calls to the main department phone, greet visitors, answer questions, and respond to requests.
• Work with the Outpatient Division Director to coordinate monthly Clinical Operations meetings by preparing materials.
• Attend meetings, record minutes, and order food as requested.
• Provide communication to all committee members, and serve as liaison between the Outpatient Division Director and the committee.
• Maintain and report financial records for the Center for Wellbeing (CFW).
• Serve as liaison for CFW referrals.
• Assist in scheduling CFW appointments and manage documents and confidential information.
• Send out invoices and correspondence as needed.
• Work with the billing office on claims submissions and payments.
• Report fiscal activity to the Department Chair, CFW Director, and Business Administrative Associate.
• Maintain confidential records or files for the department and clinic, including departmental directories and patient lists.
• Organize and file paperwork as needed, including retrieving and copying department and clinic records.
• Compose correspondence and mail as necessary.
• Proofread documents, such as departmental forms, and order print jobs as needed.
• Order, organize, stock and maintain departmental office supplies.
• Maintain and organize the clinic staff break room and storage areas.
• Provide administrative and operational support to Post-doc and Child and Adolescent Fellowship directors.
• Coordinate schedules, communications, and program activities.
• Assist the Department Chair and Business Administrative Associate with projects and perform other related duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• Any one or combination totaling two (2) years (24 months) from the categories below:
• College coursework in any curriculum, as measured by the following conversion table or its proportional equivalent:
• 30 semester hours equals one (1) year (12 months)
• Associate’s Degree (60 semester hours) equals eighteen months (18 months)
• 90 semester hours equals two (2) years (24 months)
• Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
• Work experience performing office/clerical activities, including the use of computer systems.
• One (1) year (12 months) of work experience comparable to the second level of this series.

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.

Illinois Residency is required within 180 days of employment.

Sponsorship for work authorization is not available for this position.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.