Commercial Laundry Facilities Manager - Yellowstone National Park

Overview

Live. Work. Explore. as a part of our Laundry team in Yellowstone National Park!

Put your leadership, technical expertise, and problem-solving skills to work in one of the most iconic national parks in the world! We're hiring a Commercial Laundry Facilities Manager in Yellowstone to oversee the daily operation of high-volume laundry facilities that support our historic lodges, hotels, and guest services. From maintaining commercial laundry equipment and optimizing production workflows to leading a dedicated team. This position combines hands-on facility management with the opportunity to help preserve and support Yellowstone's legendary hospitality.

Job Summary

The Commercial Laundry Facilities Manager is responsible for the overall leadership and direction of the laundry facility, encompassing both operations and engineering/maintenance functions. This position ensures that production, quality, safety, cost, and maintenance standards are consistently achieved or exceeded. The Manager provides strategic and day-to-day oversight of staff, equipment, systems, and processes to deliver efficient and reliable laundry services to all Xanterra Yellowstone properties.

The Details: Position Type: Full-Time, Year-Round

Schedule: Typical schedule is 45+ hours, 5 days/per week (will include weekends, evenings, and holidays)

Why Yellowstone National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

Life in Yellowstone

• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks

• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Employee discounts at local gateway communities
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

Leadership & Strategy

• Provide overall vision and leadership for both the operations and maintenance branches of the laundry facility.
• Ensure alignment with Xanterra’s mission of Legendary Hospitality with a Softer Footprint.
• Promote a culture of safety, accountability, teamwork, and continuous improvement.
• Develop annual strategic, staffing, and capital plans for the facility.

Operations Oversight

• Direct all aspects of industrial laundry production, including scheduling, staffing, throughput, inventory, quality assurance, and on-time delivery.
• Track and improve productivity measures such as pounds per operator hour (PPOH).
• Oversee training, performance management, and professional development of operations staff.
• Ensure accurate inventory control for linens, uniforms, chemicals, and supplies.
• Maintain service standards that support guest satisfaction and property needs.
• Maintaining and meeting the needs to our department fields and fill rate

Engineering & Maintenance Oversight

• Oversee all maintenance and repair of laundry plant assets and equipment, ensuring maximum uptime and longevity.
• Ensure predictive, preventive, and corrective maintenance programs are executed effectively.
• Oversee maintenance staff scheduling, training, and supervision.
• Ensure all work is completed in compliance with OSHA, EPA, and company safety and sustainability policies.
• Maintain accurate records of work orders, labor, and materials through the CMMS (Maximo).

Financial & Administrative

• Develop, manage, and monitor facility budgets, including labor, supplies, maintenance, and utilities.
• Analyze and report on financial performance, productivity, and cost trends.
• Identify and justify capital investment needs.
• Ensure compliance with corporate reporting and performance documentation standards.
• Oversee annual capital improvement budgeting and project process – identify and prioritize needs, obtain quotes, and oversee projects.

Communication & Collaboration

• Serve as the primary point of contact for the laundry facility with Lodging, Engineering, and other departments.
• Coordinate with vendors, contractors, and regulatory agencies as needed.
• Provide timely updates and reporting to senior leadership.

Qualifications

Required

• Proven leadership and team-building skills with ability to lead diverse teams.
• Strong technical knowledge of industrial laundry systems, maintenance practices, and chemical use.
• Ability to manage budgets, analyze financial data, and implement cost controls.
• Excellent interpersonal and communication skills, both written and verbal.
• Advanced organizational and time-management skills with ability to handle multiple priorities.
• Computer proficiency in Microsoft Office Suite, CMMS (Maximo), and Dayforce(timekeeping).
• Knowledge of OSHA, DOT/CDL, and EPA requirements.

Preferred

• Bachelor’s degree preferred; relevant industry experience may substitute.
• At least 5 years of management experience in industrial laundry operations or commercial plant engineering/maintenance, including supervisory responsibility, preferably in a large-scale or seasonal workforce setting. Experience with tunnel washers (CBW), finishing systems, and chemical processes strongly preferred.
• CLLM (Certified Laundry and Linen Manager) or equivalent certification required within 1 year of hire.
• Three years’ administrative experience in a fast-paced office setting preferred.
• Demonstrated Food & Beverage background preferred.

Physical Requirements include

• Ability to stand, walk, and reach throughout shift; occasional climbing, crawling, kneeli.
• Ability to lift up to 55 lbs and push/pull up to 1,000 lbs with assistance.
• Work in hot, humid, noisy environments typical of industrial laundry plants.
• Must be able to work at a computer workstation up to 7 hours per day.
• Must hold a valid driver’s license; in-park travel required.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Leadership & Strategy

• Provide overall vision and leadership for both the operations and maintenance branches of the laundry facility.
• Ensure alignment with Xanterra's mission of Legendary Hospitality with a Softer Footprint.
• Promote a culture of safety, accountability, teamwork, and continuous improvement.
• Develop annual strategic, staffing, and capital plans for the facility.

Operations Oversight

• Direct all aspects of industrial laundry production, including scheduling, staffing, throughput, inventory, quality assurance, and on-time delivery.
• Track and improve productivity measures such as pounds per operator hour (PPOH).
• Oversee training, performance management, and professional development of operations staff.
• Ensure accurate inventory control for linens, uniforms, chemicals, and supplies.
• Maintain service standards that support guest satisfaction and property needs.
• Maintaining and meeting the needs to our department fields and fill rate

Engineering & Maintenance Oversight

• Oversee all maintenance and repair of laundry plant assets and equipment, ensuring maximum uptime and longevity.
• Ensure predictive, preventive, and corrective maintenance programs are executed effectively.
• Oversee maintenance staff scheduling, training, and supervision.
• Ensure all work is completed in compliance with OSHA, EPA, and company safety and sustainability policies.
• Maintain accurate records of work orders, labor, and materials through the CMMS (Maximo).

Financial & Administrative

• Develop, manage, and monitor facility budgets, including labor, supplies, maintenance, and utilities.
• Analyze and report on financial performance, productivity, and cost trends.
• Identify and justify capital investment needs.
• Ensure compliance with corporate reporting and performance documentation standards.
• Oversee annual capital improvement budgeting and project process - identify and prioritize needs, obtain quotes, and oversee projects.

Communication & Collaboration

• Serve as the primary point of contact for the laundry facility with Lodging, Engineering, and other departments.
• Coordinate with vendors, contractors, and regulatory agencies as needed.
• Provide timely updates and reporting to senior leadership.

Required

• Proven leadership and team-building skills with ability to lead diverse teams.
• Strong technical knowledge of industrial laundry systems, maintenance practices, and chemical use.
• Ability to manage budgets, analyze financial data, and implement cost controls.
• Excellent interpersonal and communication skills, both written and verbal.
• Advanced organizational and time-management skills with ability to handle multiple priorities.
• Computer proficiency in Microsoft Office Suite, CMMS (Maximo), and Dayforce(timekeeping).
• Knowledge of OSHA, DOT/CDL, and EPA requirements.

Preferred

• Bachelor's degree preferred; relevant industry experience may substitute.
• At least 5 years of management experience in industrial laundry operations or commercial plant engineering/maintenance, including supervisory responsibility, preferably in a large-scale or seasonal workforce setting. Experience with tunnel washers (CBW), finishing systems, and chemical processes strongly preferred.
• CLLM (Certified Laundry and Linen Manager) or equivalent certification required within 1 year of hire.
• Three years' administrative experience in a fast-paced office setting preferred.
• Demonstrated Food & Beverage background preferred.

Physical Requirements include

• Ability to stand, walk, and reach throughout shift; occasional climbing, crawling, kneeli.
• Ability to lift up to 55 lbs and push/pull up to 1,000 lbs with assistance.
• Work in hot, humid, noisy environments typical of industrial laundry plants.
• Must be able to work at a computer workstation up to 7 hours per day.
• Must hold a valid driver's license; in-park travel required.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.