Dispatcher

About Us

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.

The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!

If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

Position Location

This position will be located onsite in Montgomery, Alabama.

Job Overview

The Dispatcher is responsible for scheduling and dispatching workers for the conveyance of materials, freight or passengers for installation, service or emergency repairs. In this position you present a professional presence to both the customer and the drivers.

This is an onsite role at Maxwell Air Force Base, Montgomery, Alabama.

Responsibilities

Essential Job Duties

• Receive transportation requests from customers.
• Record all requests on forms, logs, and in appropriate computer programs.
• Provide information to drivers to enable pickup of customers.
• Control usage of taxis to ensure maximum coverage of base areas with minimum delays.
• Coordinate taxi operations with bus operations to provide inter-area connections.
• Notify supervisor of any improper radio discipline.
• Correspond with customers.
• Generate reports and maintain dispatch records.
• Assist supervisor with compiling list of vehicles available for dispatch.
• In coordination with supervisor assign vehicles according to factors such as length and purpose of trip, freight or passenger requirements and preference of user.
• Issue keys and dispatch forms.
• Record time of departure, destination, cargo, and expected time of return.
• Brief customers receiving vehicles of any special instructions as well as how to properly control and utilize
• Government Fleet Card Fuel Credit Card.
• Contact customers for status updates and report overdue vehicles.
• May maintain record of mileage, fuel used, repairs made and other expenses.
• Work with supervisor to establish service and delivery routes best suited for drivers.
• Issue equipment to drivers.
• Use two-way radio, telephone, email and site software.
• Fairly and equally direct activities to drivers.
• May need to assign Bus Aides and/or helpers to routes/drivers.
• Plot coordinates on GeoBase/Grid Map -training provided semiannually or as required to maintain proficiency.
• Familiar with regulations governing Official Use guidance.
• Verify operators are properly licensed prior to issuing vehicles.
• Perform other duties as assigned by supervisor.

Key Responsibilities

• Accurate tasking of vehicle operators to needed routes.
• Timely completion and accuracy of all work.
• Working closely and harmoniously with other employees.
• Adherence to contract requirements, safety and health regulations, and company policies.

Job Requirements

Mandatory

• 3+ years’ experience in dispatching and/or professional driving.
• Experience working in a military transportation maintenance operation, preferred.
• High school diploma, or equivalent.
• Comfortable with MS Outlook, Excel, and Word.
• Positive interpersonal skills and ability to work well in a team environment.
• Ability to understand and have working knowledge of hazardous, safety, and environmental warnings.
• Strong customer service and communication skills.
• Attention to detail to meet multiple daily deadlines.
• Ability to deal with a variety of people in a professional, courteous manner in diversified situations.
• Ability to acquire and maintain government identification/common access card.
• Valid Driver’s License with acceptable driving record pertinent to the position.
• Ability to successfully pass any background checks and/or drug testing required on the contract.
• Able to lift/push/pull up to 20 lbs.
• U.S. Citizenship.

Disclosures

Chugach Government Solutions is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.

Chugach will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any of its subsidiaries, please email ada@chugachgov.com.

Chugach Government Solutions supports pay transparency and is committed to equitable and competitive compensation practices. Compensation for this role will be determined based on factors including job responsibilities, experience, skills, internal equity, geographic location, and applicable contract requirements. Where required by law, compensation ranges will be provided to candidates during the hiring process.

The Dispatcher is responsible for scheduling and dispatching workers for the conveyance of materials, freight or passengers for installation, service or emergency repairs. In this position you present a professional presence to both the customer and the drivers.

This is an onsite role at Maxwell Air Force Base, Montgomery, Alabama.

Essential Job Duties

• Receive transportation requests from customers.
• Record all requests on forms, logs, and in appropriate computer programs.
• Provide information to drivers to enable pickup of customers.
• Control usage of taxis to ensure maximum coverage of base areas with minimum delays.
• Coordinate taxi operations with bus operations to provide inter-area connections.
• Notify supervisor of any improper radio discipline.
• Correspond with customers.
• Generate reports and maintain dispatch records.
• Assist supervisor with compiling list of vehicles available for dispatch.
• In coordination with supervisor assign vehicles according to factors such as length and purpose of trip, freight or passenger requirements and preference of user.
• Issue keys and dispatch forms.
• Record time of departure, destination, cargo, and expected time of return.
• Brief customers receiving vehicles of any special instructions as well as how to properly control and utilize
• Government Fleet Card Fuel Credit Card.
• Contact customers for status updates and report overdue vehicles.
• May maintain record of mileage, fuel used, repairs made and other expenses.
• Work with supervisor to establish service and delivery routes best suited for drivers.
• Issue equipment to drivers.
• Use two-way radio, telephone, email and site software.
• Fairly and equally direct activities to drivers.
• May need to assign Bus Aides and/or helpers to routes/drivers.
• Plot coordinates on GeoBase/Grid Map -training provided semiannually or as required to maintain proficiency.
• Familiar with regulations governing Official Use guidance.
• Verify operators are properly licensed prior to issuing vehicles.
• Perform other duties as assigned by supervisor.

Key Responsibilities

• Accurate tasking of vehicle operators to needed routes.
• Timely completion and accuracy of all work.
• Working closely and harmoniously with other employees.
• Adherence to contract requirements, safety and health regulations, and company policies.