Accor Hotels
Grosvenor Hotel Adelaide - Public Attendant
Job description
Public Attendant
You are at the heart of the hotel! As a Public Attendant, you will take ownership of maintaining the cleanliness, presentation, and hygiene of all public areas throughout the hotel. This role ensures guests experience a clean, safe, and welcoming environment by delivering exceptional housekeeping standards while adhering to hotel policies, brand standards, and Work Health and Safety (WHS) requirements.
What鈥檚 in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
What you will be doing:
- Clean and maintain all hotel public areas, including the lobby, reception, corridors, lifts, stairwells, public toilets, meeting rooms, restaurants, bars, and back-of-house areas.
- Vacuum, mop, sweep, dust, and polish floors and surfaces.
- Clean windows, mirrors, glass doors, and stainless-steel fixtures.
- Empty rubbish bins and dispose of waste appropriately.
- Replenish guest amenities and consumables in public restrooms.
- Report maintenance issues, hazards, or damage promptly.
Your experience and skills include:
- Previous housekeeping or cleaning experience preferred but not essential.
- Excellent attention to detail.
- Ability to work independently and as part of a team.
- Good communication and interpersonal skills.
- Reliable, punctual, and well presented.
- Ability to work flexible hours, including weekends and public holidays.
- Physically fit and able to undertake manual handling, prolonged standing, walking, bending, lifting, pushing, and pulling.
Our team and working environment:
- Deliver exceptional guest experiences.
- Treat guests and colleagues with respect.
- Demonstrate professionalism and integrity.
- Support teamwork and collaboration.
- Embrace diversity and inclusion.
- Contribute to a positive workplace culture.


