Wundermanthompson
Account Executive
Job description
Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
The Account Executive acts as the primary day-to-day client contact, dedicated to supporting and growing existing accounts. In this role, you will ensure all project outcomes align with client specifications while delivering world-class creative work. Additionally, you will identify new business opportunities and contribute directly to overall client satisfaction and retention.
Key Responsibilities:
- Day-to-Day Account Management: Support all aspects of daily account management, including managing internal documentation and project tracking for each account.
- Client & Strategy Support: Work closely with Account Managers and Directors to develop and implement account plans, build client relationships, and drive strategic thinking.
- Project Scoping & Delivery: Obtain key client requirements and brief project teams accurately to ensure effective project scoping, execution, and delivery.
- Quality Assurance & Risk Management: Review team deliverables to ensure high-quality standards. Anticipate and proactively advise management on potential client or revenue-related issues.
- Internal Collaboration: Foster positive, collaborative relationships with internal team members across all levels of the organization.
- Business Growth: Contribute to the achievement of annual revenue growth targets by identifying new opportunities within existing accounts.
Desired Skills and Experience:
- Experience: Minimum of 1 year of relevant experience within a digital or marketing agency.
- Client Service & Organization: Client service-oriented with strong multi-tasking and organizational skills.
- Problem Solving: Proven ability to troubleshoot and resolve issues effectively.
- Communication: Excellent verbal and written communication skills.
- Key Attributes: A proactive self-starter with an innovative, entrepreneurial mindset.
- Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.
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