L1 SOC Analyst

About Us

ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 29 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.

ROLE OVERVIEW

First-line SOC analyst responsible for real-time monitoring and alert triage across SIEM, EDR/XDR platform, and MDM platform. Operates within a 24/7 shift model, escalating validated threats to L2 and maintaining accurate incident records throughout.

KEY RESPONSIBILITIES

• Monitor and triage alerts from SIEM, EDR/XDR platform, and MDM platform during assigned shift windows
• Classify alert severity, identify false positives, and document findings with structured case notes
• Escalate confirmed or suspected incidents to L2 with a clear summary of indicators, affected assets, and timeline
• Execute ACE Incident Response Playbooks phishing, brute force, endpoint isolation, device compliance failure
• Conduct basic log analysis across endpoint, cloud (cloud platform), M365, and identity (Identity platform / MFA platform) sources via SIEM
• Maintain shift handover documentation and communicate open incidents to the incoming analyst
• Support compliance reporting where security events intersect with FCA, UK-GDPR, CBI, or PCI DSS obligations

REQUIRED SKILLS & EXPERIENCE

• 1–2 years in a SOC, IT security, or helpdesk security role
• Familiarity with SIEM or equivalent SIEM; awareness of EDR/XDR and MDM platforms
• Basic knowledge of MITRE ATT&CK, networking protocols, and log analysis
• CompTIA Security+, CySA+

DESIRABLE

• Hands-on experience with EDR/XDR platform, MDM platform, or WAF
• Basic Python or PowerShell scripting
• Financial services or fintech sector background

ACE Money Transfer Profile: https://acemoneytransfer.com/company-profile