Office Secretary - Multiple Shifts Available

Office Secretary | Full Time & Part Time Positions Available Hours Between: Mon - Fri 7am - 7pm and Sat 7am - 4pm

At Meritus Health, we know that compassionate care begins with seamless coordination. As an Office Secretary, you'll play a vital role in ensuring patients receive prompt, efficient service from the moment they connect with our practice. This position supports clerical, secretarial, registration, and collection activities that help fulfill our mission to improve the health of our community.

You'll be responsible for managing patient registry services, verifying and updating demographic and insurance information, coordinating appointments, and ensuring exam orders are complete and accurate. Your attention to detail and communication skills will help create a smooth experience for patients while supporting the goals and objectives of the practice.

Key Responsibilities

Provide clerical and secretarial support to ensure efficient office operations

Perform patient registration and collection activities across assigned areas

Verify and update patient demographic and insurance information as needed

Review exam requests and insurance documentation for completeness and required physician signatures

Schedule appointments and coordinate exam preparation instructions with patients

Ensure accuracy and completeness of ordered exam information

Maintain confidentiality and professionalism in handling patient information

Support Meritus Health's values of compassion, excellence, integrity, and collaboration in every interaction

Minimum Qualifications

Education

High school diploma or equivalent required

Experience

Previous experience in a medical office and with computer systems preferred

Licensure/Certification

Not applicable

Knowledge, Skills, and Abilities

Strong communication skills, including proper grammar and professional tone

Ability to manage confidential patient information with discretion

Attention to detail and organizational skills

Comfort working in a fast-paced, patient-facing environment

Commitment to accuracy, timeliness, and patient-centered service

Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.