Chest Pain Center Coordinator

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide .

Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!

Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!

Chest Pain Center Coordinator CATH LAB/EP - 6310 (BILLINGS CLINIC HOSPITAL) req12296

Shift: Day Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt) Starting Wage DOE: $37.11 - 46.39 Chest Pain Center Coordinator is responsible for the development, implementation, and evaluation, and ongoing oversight of the Chest Pain Center program. This role partners closely with the Chest Pain Center Medical Director to ensure a coordinated, multidisciplinary approach to care for patients with Acute Coronary Syndrome across the full continuum—from pre-hospital care through discharge and follow‑up. The Coordinator ensures high-quality, standardized, evidence-based care for low-, intermediate-, and high-risk chest pain patients, including STEMI and OHCA populations. This position provides leadership for daily operations, performance improvement, data management, accreditation, education, and outreach activities to sustain Chest Pain Center accreditation and optimize patient outcomes. Essential Job Functions

• Models behaviors consistent with Billings Clinic’s mission, vision, values, and service expectations.
• Maintains compliance with all organizational, departmental, and regulatory requirements, ensuring competency in patient, employee, and environmental safety standards.
• Ensures compliance with accreditation, regulatory, and organizational standards, policies, and protocols.
• Oversees maintenance of the National Cardiovascular Data Registry (NCDR)Cath/PCI and ACTION registries ensuring data integrity and use of registry data to drive performance improvement. Leads accreditation readiness efforts, including documentation, audits, and survey preparation.
• Monitors quality, cost, and continuity of care; coordinates services to facilitate efficient patient progression across the continuum.
• Oversees data collection, abstraction, validation, and submission in alignment with AHA/ACC standards.
• Analyzes clinical and operational metrics to identify trends and opportunities for improvement.
• Leads Performance Improvement (PI) initiatives to enhance outcomes and reduce variation in care.
• Develops and presents actionable data reports and recommendations to the Chest Pain Committee.
• Provides strategic leadership for Chest Pain Committee initiatives aligned with organizational goals.
• Collaborates with the Chest Pain Medical Director to develop, implement, and evaluate evidence-based clinical pathways, protocols, order sets, and care pathways for ACS/STEMI care.
• Standardizes care processes to reduce inappropriate variation.
• Supports policy development and ongoing evaluation to ensure best practice integration.
• Serves as a liaison among Cardiology, ED, Hospitalists, Cath Lab, ICU/CVU/IMC, Telemetry, EMS, and referral facilities.
• Participates in multidisciplinary huddles to support care coordination and operational alignment.
• Leads Chest Pain Committee and multidisciplinary ACS peer review meetings.
• Identifies fragmentation or duplication in care processes and assists teams in optimizing resource utilization and collaboration.
• Identifies gaps, duplication, or fragmentation in care processes and leads improvement efforts.
• Builds and maintains strong collaborative relationships across departments and regional partners.
• Develops and delivers education on ACS/STEMI care, EHAC, Hands-Only CPR, and AHA guidelines.
• Coordinates interdisciplinary education and training opportunities.
• Provides education on chest pain management, risk reduction, and secondary prevention.
• Ensures standardized discharge education using approved materials (e.g., My Heart and I).
• Serves as a community resource for cardiovascular education and prevention initiatives.
• Serves as EMS liaison to strengthen communication, collaboration, and process improvement.
• Leads EMS case reviews, debriefs, and peer reviews with outcome-based feedback.
• Supports outreach and education for EMS agencies and referral facilities to ensure continuity of care..
• Serves as a resource within the community for Early Heart Attack Care (EHAC), Hands-only CPR, and ACS education
• Ability to lead multidisciplinary teams and influence change across departments
• Promotes positive working relationships with inpatient, outpatient, pre-hospital, and referral facilities services.
• Expertise in clinical registries, data analysis, and performance improvement methodologies
• Ability to translate data into actionable strategies quality improvement initiatives.
• Experience managing accreditation and regulatory programs, including multi-facility and system-level requirements.
• Strong organizational skills with ability to manage complex initiatives
• Coordinates interdisciplinary communication related to patient care and departmental operations.
• Advanced written and verbal communication skills
• Effective conflict resolution and stakeholder engagement

Minimum Qualifications Education •Bachelors of Science in Nursing (BSN) or Bachelors of Arts in Nursing (BAN)

Experience •Three years of professional nursing in the assigned service or specialty area related to the above tasks, knowledge, skills and abilities or an equivalent combination of education and experience.

Certifications and Licenses •Requires BLS and ACLS certifications At hire •Current RN license in the state of Montana At hire

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.