M22 - Product Manager

Key Responsibilities

Product Strategy & Vision

• Define and drive the technical product roadmap aligned with business objectives.
• Identify product opportunities and develop strategies based on user needs and technical capabilities.
• Collaborate with stakeholders to establish product vision, objectives, and success metrics.

Technical Leadership

• Work closely with engineering teams to define technical requirements and support architecture decisions.
• Evaluate the technical feasibility of proposed features and recommend alternatives where necessary.
• Balance technical debt with new feature development.
• Guide technical decision-making with consideration for scalability, performance, maintainability, and long-term sustainability.

Product Development

• Develop detailed technical specifications, requirements, and user stories.
• Prioritise the product backlog based on business value, user impact, and technical constraints.
• Lead sprint planning, backlog refinement, and grooming sessions.
• Manage dependencies across multiple technical workstreams.

Stakeholder Management

• Serve as the bridge between technical teams and business stakeholders.
• Communicate complex technical concepts clearly to non-technical audiences.
• Collaborate with UX/UI designers and software engineers to ensure the technical feasibility of proposed solutions.
• Work with business process owners and relevant stakeholders to gather, analyse, and validate business and technical requirements.

Data & Analytics

• Define and track key performance indicators (KPIs). Use data and analytics to support product decisions and continuous improvement.
• Monitor technical metrics, system performance, and product effectiveness.

Requirements

• Degree in Computer Science, Computer Engineering, Electronics Engineering, Information Technology, or a related technical discipline.
• Minimum 3 years of Business Analyst experience in software development projects.
• Minimum 2 years of experience working in Agile environments and with cloud platforms.
• Strong ability to work independently and effectively under pressure while managing multiple priorities and deadlines.
• Experience developing business cases and user stories.
• Strong communication skills with the ability to articulate technical concepts and participate in stakeholder requirements discussions.
• Strong collaboration and stakeholder management skills, with the ability to work effectively across technical and business teams.
• Good knowledge of web, mobile, and cloud technologies, including their impact on solution design and technical feasibility.

Added Advantages

• Experience with Confluence and Jira.
• Experience with Business Process Management (BPM) modelling techniques and methodologies.