Junior Support Specialist (Greek)

Company Profile

AMPLUS Technologies is a pioneering, innovative and Great Place to Work Certified , IT Company that implements high quality projects in Financial Institutions, Telecommunication Companies, Insurance Organizations, Educational Institutions, and organizations of the wider Public and Private Sector. With a starting point back in the decade of 2000’s, Technologies has managed to possess a major market share of the IT Solutions industry. Established by a team of IT specialists, the company has a stable and upward evolution throughout these years.

In AMPLUS Technologies , we constantly offer integrate and end to end solutions which increase the quality of the services provided and strengthen the loyalty of our clients through a client-driven approach.

Due to the continuous growth of our company, we are currently looking for a Junior Support Specialist to join our team.

Responsibilities

• Provide Help Desk support to users via telephone and remote desktop assistance.
• Deliver on-site user support, when required.
• Use and manage support requests through ticketing system.
• Configure and deploy new computers using disk images.
• Perform basic computer repairs and hardware/software upgrades.
• Troubleshoot and maintain printers, including paper jam resolution and consumables replacement.
• Relocate and set up workstations (computers, monitors, peripherals, etc.) and perform structured cabling modifications as needed.
• Degree in Information Technology, Computer Science or equivalent discipline.
• Minimum 1 year of professional experience in related role.
• Excellent knowledge of Microsoft Windows operating systems and Microsoft Office applications.
• Basic experience with Active Directory administration is considered an advantage.
• Familiarity with help desk software and ticketing systems.
• Fluency in Greek and in English, both written and spoken.
• Strong communication skills to collaborate effectively with team members.
• Multi-tasking and organizational skills, ability to work under tight deadlines.
• Problem-solving and analytical skills.
• Competitive salary
• Great Place to Work Certified Company
• Mentorship program for induction
• Monthly Meal coupons
• Continuous learning and development opportunities in IT industry
• Modern, stable, and challenging work environment

All applications will be treated in strict confidence!

In AMPLUS SA we apply our principles of fair and equitable treatment, non-discrimination and equal employment opportunity!