Manager, Social Work Services

We are so glad you are interested in joining Sutter Health!

Organization

PAMF-Palo Alto Medical Foundation PAD

Position Overview

Manage the overall operations of the department in accordance with current federal and state regulations and guidelines. Provides operational leadership for an integrated social services program, ensuring the psychosocial, emotional and medical needs of patients and/or a targeted population group are addressed to support optimal health and best clinical outcomes. Collaborates with the interdisciplinary team to facilitate transitions/care across the continuum, providing appropriate linkages to community resources to support care and to achieve desired clinical/treatment outcomes. Ensures cost effective utilization of resources to support the achievement and/or improvement of dashboard measures and other key strategic initiatives.

Job Description

EDUCATION

Master's: Social Work

CERTIFICATION & LICENSURE

LCSW-Licensed Clinical Social Worker

TYPICAL EXPERIENCE

8 years of recent relevant experience.

SKILLS AND KNOWLEDGE

• Working knowledge of health care delivery and case management processes in a managed care environment.
• Knowledge of laws, regulations and professional standards affecting clinical social work and case management practices in an integrated delivery system (e.g., Centers for Medicare and Medicaid Services (CMS), title 22, The Joint Commission (TJC)).
• Working knowledge of available health care and community resources appropriate for populations served.
• Knowledge of quality improvement methodologies.
• Demonstrated leadership skills with the ability to mentor, motivate and engage team.
• Demonstrates a proactive approach in identifying and addressing issues and concerns.
• Ability to bring individuals together to resolve differences/issues or to achieve a common understanding or acceptance of a solution.
• Critical thinking and analytical skills with the ability to identify and analyze trends/issues and to implement solid solutions.
• Ability to manage projects, develop plan to accomplish objectives, identify obstacles and resolve operational issues.
• Organization and planning skills to effectively delegate, manage and/or re-prioritize activities and projects to meet deadlines wihle delivery quality service and maintaining a high degree of responsiveness.
• Displays a customer service focus in all decisions and actions.
• Demonstrates a proactive approach to identifying and resolving issues to manage/minimize risks.
• Ability to establish trust and credibility, and to interact and maintain effective working relationships with those contacted in the performance of role’s duties while respecting cultural and linguistic differences and fostering an inclusive work environment.
• Ability to communicate through verbal and written means, and to present information to a variety of audiences.
• Ability to handle difficult circumstances and make sound business decisions with little direction.
• Ability to work in a dynamic and fast-paced environment with changing business priorities.
• Displays integrity and ethics in handling confidential and sensitive information.
• Ability to use essential applications and/or databases associated with the role’s duties and responsibilities.

Job Shift

Days

Schedule

Full Time

Days of the Week

Monday - Friday

Weekend Requirements

None

Benefits

Yes

Unions

No

Position Status

Exempt

Weekly Hours

40

Employee Status

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $157,830.40 to $236,745.60 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.