Account Representative

Park 6 Logistics is seeking a motivated and professional Account Representative to join our growing team in Boston, MA. In this role, you will serve as a key point of contact for clients, helping maintain strong business relationships while ensuring exceptional customer service and account support.

If you are an organized, people-oriented professional who enjoys working in a fast-paced environment, we'd love to hear from you.

Responsibilities

• Build and maintain strong relationships with assigned client accounts.
• Respond to customer inquiries in a timely and professional manner.
• Coordinate with internal teams to ensure client needs are met efficiently.
• Monitor account activity and provide updates when necessary.
• Identify opportunities to improve customer satisfaction and account performance.
• Maintain accurate records and documentation.
• Support account management initiatives and company objectives.
• Communicate effectively with clients regarding services, updates, and solutions.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Professional, positive, and solution-oriented attitude.
• Strong organizational and time management skills.
• Ability to multitask and prioritize responsibilities effectively.
• Detail-oriented with excellent problem-solving skills.
• Comfortable working independently and as part of a collaborative team.
• Proficiency with standard computer applications and business software.
• Competitive salary ($47,000–$52,000 annually)
• Career growth opportunities
• Professional development and skill-building
• Supportive and collaborative work environment
• Paid training
• Stable full-time employment
• Opportunity to work with an expanding logistics organization