Senior Technical Program Manager

Senior Technical Program Manager

Position Responsibilities

Manages cross-squad programs across complex technical, regulatory, or other cross-cutting needs

Ensures progress against important milestones where consistent and coordinated implementation is required

Maintains a perspective on impact of changes required for implementation

Lead development and documentation to ensure ongoing maintenance of technical and regulatory solutions

Defines scope for complex, cross-team projects with high impact

Leads coordination efforts with some leadership support of Product Owners, Architects and Engineers to meet regulatory and technical requirements

Often exceeds purpose and quality requirements

Has positive impact to specific organizational entities & understands nature of impact

Required Qualifications

Demonstrates understanding of how technology supports Manulife's strategy

Strong detail orientation

Awareness of full-technology stack

Strong understanding of interconnections between various business priorities

Known for expertise in specific fields within working team and associated teams

Solid interpersonal skills beyond role requirements

Deep knowledge of discipline, and deep tacit understanding across domains

Beginning to apply knowledge to market demands and addresses potential customer requirements

Often sees overall 'picture' and alternative approaches; vision of what may be possible

Good understanding of the political relationships within the firm

Strong knowledge & expertise of the business

Good organizational and problem-solving abilities that enable you to manage through creative abrasion

Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes

Strong analytical skills.

Good grasp of complex situations

Excellent issue management and problem solving skills

Familiarity with insurance industry and distribution related systems is a plus

When you join our team

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com .

Working Arrangement

Hybrid