Administrative Coordinator 3

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

This position may be filled in the following parishes: Jefferson

The Administrative Coordinator 3 position assists Disability Determinations Examiners by receiving, screening, assigning and disposing claims filed under the Social Security Disability and Supplemental Security Income programs. These duties require independent judgement to assist in the adjudicative process.An ideal candidate should possess the following competencies: Accepting Direction: The ability to be open and willing to follow guidance or instructions. Following Policies and Procedures: The ability to follow reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules and organizational policies. Thinking Critically: The ability to analyze information objectively, identify connections across sources and form logical well-supported conclusions. Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors and actions in response to evolving circumstances or unexpected change. Communicating Effectively: The ability to convey information, ideas and emotions using structured communication methods that promote understanding and engagement. Focusing on Customers: The ability to understand and meet the needs, preferences and experiences of internal and external customers.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Review cases as they arrive to ensure appropriate information is included
• Perform operations in state and federal computer systems
• Maintain electronic data systems
• Process mail and monitor mailroom equipment and supplies
• Answer telephones and answer questions based on case records

Position-Specific Details:

Location: Disability Determination Services / DDS - New Orleans / Jefferson

Appointment Type: This position may be filled as a Probationary appointment

Cost Center: 3071200101

Position Number(s): 50689438

Individuals selected for positions with the Disability Determination Service (DDS) will go through a complete federal background investigation. A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials in order to have access to Social Security disability data, records, and systems. Your conditional job offer and access to Social Security Administration's (SSA's) systems, data, information, and/or premises are contingent upon you passing the SSA suitability process.

• Note: This covers the preliminary screening (pre-screen) and the final background adjudication stage of the suitability process. How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Keisha Thompson

keisha.t.thompson@ssa.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.