Demand Planner

SUMMARY

This position is a highly analytical supply chain role that is responsible for establishing sales forecasts and inventory targets for key strategic clients, as well as for developing demand plans that enable the Inventory Management department to meet inventory and service objectives. The Demand Planner maintains forecast models by exception, leveraging system generated recommendations as well as business intelligence gathered internally (Account Management, Field Services, Client Support, Supply Planning) and externally (Armada clients, external promotions management companies). This person is also responsible for the development and implementation of sustainable and scalable solutions related to inventory management within a redistribution environment.

RESPONSIBILITIES

• Understands the implications and influence of Supply Planners and is able to drive effective communication and action with supply planning staff
• Assemble and analyze all data pertinent to creating the sales forecast (historical sales, market trends, seasonality, promotions, and inventory levels)
• Continuously improve forecasting techniques, methods, and approach by quantifying data pulls and recommending solutions
• Determine best methods to improve forecast accuracy
• Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated customer demand assumptions
• Understand how promotional activity, new product distribution, and seasonality impact volume fluctuations
• Collaborate with Supply Planning to design, track, and report on promotions
• Work cross functionally with Supply Planning in developing proper stocking strategies
• Build and maintain relevant reports pertaining to Demand Planning processes
• Become "super user" of RockySoft tool and provide corresponding support to Supply Planning
• Actively participate in design, testing, and implementation of RockySoft upgrades and feature enhancements
• Actively participate in design, testing, and implementation of new tools
• Interact as appropriate with Field Services, Client Support, and Account Management to attain business intelligence vital to developing the most accurate forecast
• Interact as necessary with other departments (Transportation, Warehouse Ops, Finance, Engineering) to provide forecast information relevant to their respective areas
• Participate in and support new customer integration activities
• Manage the Demand Planning function within the financial budgets and assist with budget development
• Identify continuous improvement opportunities in Demand Planning
• Develop and maintain standard operating procedures for Demand Planning processes and systems
• Lead or participate on project teams as required
• Perform root cause analysis in developing corrective action plans
• Develop and manage to relevant KPI's to support and measure the business
• Assess technology requirements needed to support current or proposed business
• Other duties as assigned

Supervisory responsibilities

• None

Education and experience requirement

Minimum

• 2-5 years of inventory management experience and/or proven mastery of business analytics as it relates to inventory management
• Bachelor's degree in Business, Logistics, Supply Chain, or other relevant discipline OR 5 years of relevant experience
• Strong analytical abilities and attention to detail
• Experience using inventory management software (ie RockySoft, SAP, Manugistics, etc)
• Experience using data mining software to pull data, build reports and make business decisions/recommendations (ie COGNOS)
• Strong communication and interpersonal skills to interact cross-functionally, with higher-level management, and with external clients
• Extensive use of Excel and/or Access
• Strong project management and process development skills
• Ability to set priorities and make decisions in a dynamic work environment
• Action oriented, with good problem solving, analytical, and math skills

Preferred

• Experience in product redistribution
• Experience planning product with shelf life (ie perishables such as food)
• Experience planning product with varied lead times (ie international as well as domestic suppliers)
• Experience planning promotional product and limited time offerings

Disclaimer

This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Its contents imply no contractual obligation and may be changed by the company at any time.