Casual - Administration Officer

Looking for a rewarding administration role where your work makes a real difference?

At the City of Port Lincoln, you'll have the opportunity to gain exposure across a diverse range of Council business units and services that directly impact our community. We offer diverse career opportunities across multiple business units, a supportive team environment, professional development opportunities, and the chance to build a meaningful career close to home. Be part of a team that helps shape the future of the City of Port Lincoln.

Classification: Level 1 (Enterprise Agreement)

Business Unit: Outdoor Operations (Depot), Finance, People and Culture, Regulatory, Customer Experience, Waste and Resources, Projects and Procurement, Tourism and Economic Development Reporting to: Relevant Manager/Supervisor Employment Type: Casual

What We're Looking For

We're seeking motivated administration professionals who

• Thrive in a collaborative team environment.
• Are adaptable and willing to work across different service areas.
• Take pride in delivering high-quality customer service.
• Have strong attention to detail and organisational skills.
• Are passionate about making a difference in their local community.

Key Responsibilities

Administrative Support

• Provide efficient administrative support to managers and teams across Council.
• Prepare correspondence, reports, presentations and other documentation.
• Maintain accurate records, databases and filing systems in accordance with records management requirements.
• Process forms, applications, invoices, purchase orders and other administrative transactions.
• Assist with scheduling meetings, appointments and departmental activities.
• Support the preparation and coordination of events, projects and operational activities where required.

Customer Service

• Respond to enquiries from community members, businesses and stakeholders in a professional and timely manner.
• Provide accurate information and assistance while maintaining a customer-focused approach.
• Escalate complex matters to relevant staff where appropriate.

Information Management

• Maintain data integrity across Council systems and databases.
• Ensure confidential information is handled appropriately and securely.
• Accurate record keeping and administration practices.

Team Contribution

• Work collaboratively with colleagues across multiple departments.
• Demonstrate flexibility and willingness to assist with a range of administrative functions.
• Contribute positively to team culture and organisational objectives.
• Support operational priorities during periods of peak workload.

Workplace Health & Safety

• Comply with Council's Work Health and Safety policies and procedures.
• Contribute to a safe and respectful workplace.

Values and Community Focus

• Demonstrate Council's values in all interactions with colleagues, customers, and stakeholders.
• Act with professionalism, integrity, and respect.
• Share a genuine passion for serving and improving the community

Essential Qualifications, Experience, Knowledge & Skills

• Proven ability to deliver excellent customer service with strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with customer relationship management (CRM) systems.
• Proven ability in resolving minor problems that relate to immediate work tasks.
• Ability to manage customer inquiries, complaints, and requests with diplomacy, professionalism and efficiency.
• Experience with data entry, record keeping, and document management.
• Ability to work well within a team environment and provide support to other staff as needed.
• Flexibility to adapt to changing tasks.
• Ability to work within a fast environment
• Ability to identify operational improvements and streamlining activities.

How to apply

Using the above position description as a guide, your application should be addressed to Theressa Pitt, General Manager People and Prosperity and include, a brief cover letter addressing the key criteria of the position and your most recent resume including details of at least three employment referees .

If you would like to learn more, please reach out to our People and Culture team at peopleandculture@plcc.sa.gov.au or by telephone 08 8621 2377.

Applications will be assessed throughout the recruitment process and the opportunity to apply closes 5:00pm Friday 7th of August 2026.

The City of Port Lincoln is an Employer of Choice, Equal Opportunity Employer and a Smoke Free Workplace