Sap MM (Material Management) Specialist (Khobar)

We are looking for SAP MM (Material Management) Specialist to join our team:

Responsibilities

• Provide excellent customer service to SAP users, communicating timely and professionally via phone, email, or in person.
• Handle support calls, triage open support tickets, analyze the root cause and propose solution detail, provide 1st level support in SAP Procurement and Logistics.
• Provide 2nd level support in functional areas in which candidate has appropriate level of expertise including resolution of break fix and more complex enhancement requests
• Work on moderately complex tasks to enhance existing solution; identifying, evaluating, recommending options and implementing solution.
• Contribute on medium to larger scale SAP projects.
• Independently prioritize and resolve customer requests, work as subject matter expert for MM, LE, production break-fixes, ad-hoc reports and enhancement requests.
• Develop professional, productive relationships within business units, IT team, and support.
• Utilize query and reporting tools to provide flexible and timely delivery of support to end users, act as SME to business users for solution proposal and training.
• May be required to work off-hours or weekends to support business in case of business critical failures.
• Other duties as assigned.

Qualifications

• Bachelor Degree or certificate in information technology field.
• At least two years of Experience in supply chain projects.
• SAP MM (Material Management) Certified.

Requirements

• Must be Saudi National.
• Out of work for more than 3 months.
• Al-Khobar residents or who can reallocate.