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cbtalents-10

cbtalents-10

Customer Service Advisor (Cantonese + English)

Company

cbtalents-10

Role

Customer Service Advisor (Cantonese + English)

Location

Petaling Jaya, Selangor, Malaysia

Job type

Full-time

Found on Mokaru

13 hours ago

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Salary

Not disclosed by employer

Job description

Job Responsibilities: Handle customer inquiries via phone, email, and chat Assist customers with order status, delivery updates, payments, and product support Provide professional customer service experience Troubleshoot basic technical/device-related issues Maintain accurate customer records and system updates

Requirements: Diploma/Degree in any field Fluent in Cantonese and English Mandarin is an added advantage Fresh graduates are welcome to apply Customer service/call center experience is an advantage Good communication and problem-solving skills Comfortable working in a fast-paced environment

Preferred Skills: Smartphone/tablet/laptop troubleshooting knowledge Multitasking ability Positive attitude and willingness to learn

Benefits: Language allowance Shift allowance Career growth opportunities International working environment

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