Warehouse Supervisor

Job Descriptions

• Supervise daily warehouse operations, including receiving, put-away, storage, picking, packing, loading, dispatch, and shipping.
• Lead warehouse staff by coordinating work schedules, task assignments, manpower allocation, and shift handover.
• Monitor inventory movement, stock accuracy, warehouse transactions, and operational documentation.
• Coordinate inbound and outbound logistics activities with operations, inventory, transport, and client service teams.
• Ensure timely and accurate order fulfilment, shipment processing, and service execution.
• Conduct regular warehouse floor checks to ensure safety, housekeeping, storage discipline, and proper handling of goods.
• Support inventory counts, cycle counts, stock audits, and discrepancy investigation.
• Monitor warehouse KPIs, productivity, service levels, and operational performance.
• Ensure proper use of warehouse equipment, storage systems, tools, and materials handling equipment.
• Train warehouse employees on operational procedures, safety practices, SOPs, and work instructions.
• Escalate operational issues, safety concerns, inventory discrepancies, and service risks to management in a timely manner.
• Coordinate with transportation, client service, inventory control, quality control, and other internal teams to support smooth operations.
• Support quality control activities during peak periods or absence coverage by ensuring proper handling, inspection follow-up, issue escalation, and service continuity.

Job Requirement

• Minimum 3-7 years of experience in warehouse operations, logistics operations, freight forwarding, distribution, or supply chain operations.
• Prior supervisory or team lead experience is preferred.
• Prior supervisory or team lead experience is preferred.
• Experience supervising warehouse staff, coordinating shift work, monitoring productivity, and supporting inventory accuracy is preferred.