IT Services Sales Specialist (MSP)

Job Description

About Us

Fortray Global is a UK-based leader in IT recruitment, digital training, and managed IT services with 20+ years of experience. We connect top tech talent to global roles, run intensive bootcamps with a 95% placement rate in fields like cybersecurity, cloud, data, AI/ML, DevOps, and project management, and deliver scalable IT solutions to keep businesses secure and efficient. In essence, Fortray empowers both professionals and organizations to succeed in today’s competitive world. Glassdoor: Click Here Life at Fortray: Click Here

Purpose of the Job – Overview

Job Title: IT Services Sales Executive (MSP) Type: Hybrid / Remote

Location: Garden Town, Lahore

Timings

• Monday to Friday: 8 AM to 6 PM BST

About the Role

Key Responsibilities

• Identify and target new business opportunities for managed IT services.
• Conduct market research to identify potential clients and understand their IT environments, challenges, and needs.
• Build a strong sales pipeline through cold calling, networking, referrals, digital marketing, and attending industry events.
• Meet with potential clients to understand their current IT landscape and pain points.
• Present and demonstrate the benefits of the company’s managed services, including network management, cybersecurity, cloud solutions, disaster recovery, and IT support.
• Develop and deliver tailored sales proposals, presentations, and product demonstrations that address client-specific challenges.
• Build and maintain strong relationships with new and existing clients to drive client retention and additional sales opportunities.
• Serve as a trusted advisor to clients, providing guidance on optimizing their IT operations and infrastructure.
• Conduct regular business reviews with clients to ensure satisfaction and identify opportunities for upselling or cross-selling additional services.
• Sales Strategy and Execution :
• Develop and execute strategic sales plans to achieve or exceed sales targets and revenue goals.
• Collaborate with the sales manager, marketing team, and technical staff to create effective sales strategies and campaigns.
• Monitor industry trends, competitor activities, and emerging technologies to stay ahead of the market and adapt sales approaches.
• Negotiation and Closing :
• Negotiate contracts, service agreements, and pricing with clients to close new business deals.
• Ensure all sales agreements comply with company policies and legal requirements.
• Work with the implementation team to ensure a smooth transition and onboarding process for new clients.
• Reporting and CRM Management :
• Maintain accurate records of sales activities, opportunities, and client interactions in the CRM system.
• Prepare regular sales forecasts, reports, and pipeline updates for management review.
• Analyze sales performance metrics and adjust strategies to meet or exceed targets.

Required Skills & Experience

• Strong understanding of managed IT services, including network management, cloud computing, cybersecurity, and IT support.
• Excellent communication, presentation, and negotiation skills.
• Self-motivated, results-driven, and capable of working independently and within a team environment.
• Experience with CRM software (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office Suite.
• Extensive experience in cold calling